Thank you. Very valuable blog.
Greetings from Germany. Oliver

Thanks for the blog post. Stopped me from buying this, even though I love the artwork itself. Great job on it. Just out of curiosity, are you able to sell this piece of work, and if so, how would one purchase it from you, instead of this fly-by-night scam website?

I unfortunately got scammed... :( I did have a bad feeling, but got SO excited about the work that I lost my senses and just placed the order without thinking it through. I just really LOVE it to bits!

I'm sorry I helped them profit from using your intellectual property :( ...Also I'm pretty damn sorry and angry for myself, because that money was A LOT to me :(
I would still REALLY want to get a print of some sort, but now probably can't afford one for a while :( But would it be possible to buy it from you in digital format in a bigger size (bigger than the desktop wallpaper).

Thanks!

Damn bro, thx for typing this blog! I felt suspiscious but almost bought 2 of those sets.. Thank god I Found this.

Stop me just in time I was looking for discount coupons when stumble on this.

Also bought this print for my son for Xmas. The reply email they sent looked a little strange and after not hearing anything further from them, I tried to contact them without any success. When you hit the order status icon, it just time you out. Which is how I came to see this article. Thank you so much for writing this,and want to say how much I enjoyed looking at your website. I contacted my credit card company and, luckily, they are going to remove the charge. Over a hundred dollars is a lot to lose at this time of the year, or at anytime for that matter. Will definitely be ordering straight from the artist from now on.

I also got caught up in this scam. Ordered the framed print for my son. When I went on their site to check the status, the tracking icon just times out or says page no longer exists. I now have learned a lesson, to investigate the company further. Luckily, my credit card company is going to give us a credit. Thank you for writing this article!

I also ordered the print from them. I tried to get an order number via their site and like others stated, it times out always. A few days ago I got a message from them on Facebook providing an order # and a tracking number. The shipment is coming from China. There has been no update on the shipping other than the acceptance of the request. Waiting to see what happens next.

I'm waiting to see if anything comes of this before I go try to claim fraud either through Bank or Amazon Payments. If I lose out on the money its a lesson learned.

I did notice on one of their Facebook posts however they gave another person a tracking number and a link to track it, but when clicked it states the tracking number is invalid.

So when I saw this item in my facebook news feed, I immediately started googling for scams.
Couldn't find any bad stuff, and I didn't expect that facebook would shove suggested post advertisement into my face when they are fraudulent.
Site being amazon and paypal verified according to themselves, I bought it with Amazon.

I ordered this item on the 23rd of November, so before this post was written.
No items have been sent to me yet, and I cannot get my order details either because the site times out, but only when I try to look up my order.

Today I got another similar advertisement in my facebook feed, from another site selling similar canvas paintings.

I've now filed a claim with Amazon as a result.
Broken dreams :(

I bought one of these canvases and they took the money out of my account on the 2nd of december. Ive tried contacting them to see if I could track my item but when it sent me to a china tracking website I kinda realized I got scammed. If I call my bank and tell them it was fraud would they return my money? Please anyone who knows help me out. I shouldve researched the company a bit more but Ive learned my lesson thus far. As of now Im just trying to get my money back so if anyone knows how/if its possible to get my money back that would be great!

So, have people at least be receiving what they purchased? Or is it just a big scam and getting nothing in return?

I ordered a print off these at the beginning of November, they have sent me a tracking number. Sometimes it works and it tells where it is being shipped to other times the tracking doesn't work. I have sent a message to them on the ask a question part and they said it should be here shortly. I really don't know what to think anymore

I ordered from Prime Line back on the 17th of November... started looking into this issue when I hadn't received any notice of it being shipped. The "look up your order" actually worked a few times (like just bringing up a cached webpage) but never said fulfilled. Got anxious and Googled Prime Line Gear and found this article. Thankfully, I used Amazon Payment and was able to submit a claim ... I cited this article in the claim, as well as sending an email to their "support" address with a demand for cancel/refund. I now get to wait to see if Amazon will approve the claim.

Apologies to Mr. Wetter for aiding these scumbags in stealing his work for their grubby little criminal hands.

I was so looking forward to offering this AT-AT 5-piece to my son for a "you got into College!" gift. Too good to be true ... is. I should have known better.

I have a similar experience. I ordered the piece shown on Teepeat.com I got an order confirmation email and a shipping email with a working tracking number but I have had that for over a week and the tracking info still says its being prepared to ship. I got an email from them saying they cancelled my order and when I inquired why and that I had not requested a cancellation I got an email back saying it was an error and it had not been canceled and was actually shipped already. My credit card still has not been charged but after reading this I don't have any real expectation of getting the piece.

I ordered a pullover on this website and i feel so stupid. Never came and it's been two months. is there anything i can do to get my money back? they don't answer my messeges, neither comments which got worse cause they all get deleted.

damn it.. I got scammed too..! outrageous.. now i feel i was so naive. Didn't even bothered doing a little research before. Just ordered quickly cuz i needed it for Christmas!
Someone is laughing now, while drinking a cocktail in some random exotic island!

I have the same problem. I ordered a canvas print in November, never received confirmation email or an order #. Yet I did receive an email from them with a 10% off coupon thanking me for my previous order. They charged my account in November. But so far I have not received the item, nor have I been able to contact anyone at the company. I tried emailing them and going to their facebook page with no response. I do not have an order # or tracking # to try on the website, but it sounds like it doesn't work anyway. My bank (USAA) is refunding my $168 as a disputed charge and will be attempting to contact the company themselves to recover the funds. If you have an awesome bank like I do, you might try that route.

Very useful blogpost. Thank you. Found a canvas on teepeat.com that I was about to order but just had a feeling something was a bit off. Wish i would have been wrong.
Guess I´ll just haveto keep looking, to bad since i just managed to convince my wife that a stormtrooper would fit in perfectly over the couch =)

Thanks again.
Best regards
nortish@gmail.com

So I fell for this as well. After 2 weeks of nothing I searched and came upon this page as well as pages upon pages of complaints under their advertisements on Facebook. They dated back months and all were the same issue. Ordered and didn't receive their product. I sent them an email saying I wanted to cancel, and after a week got nothing. I then filed a complaint through PayPal. I had a refund message within an hour. The money was in my PayPal account today and I transferred it to my account today. Hopefully by Tuesday next week it will be in my bank.

I also filed a complaint to Facebook about both Prime Line and Teepeat. I pointed to this page and told of what I had seen in their posts about complaints. I haven't seen it spam on my feed since. Hopefully others don't fall for this and it stays off of my feed.

Got scammed too it seems. Thank god I paid with amazon payments they have a-z buyer protection so I'll get my money back after they're done looking into it!

Its been over a month for me. Ordered off of prime line gear, and nothing has shown up at my door step. Got charged tho. Tried to track the order and it says that it dosent excist. Tried to check the website and it says to come back later. This sucks.

They actually have multiple websites that look exactly the same but with different names such as PrimeLineGear, Teepeat,PrintApollo, and PrintGlaze. After reading your article, I was very suspicious of this retailer and noticed they don't even have any kind of customer support information which is very shady. But I really love the way the piece looks so I decided to take the risk and purchase it anyway. Luckily for me, the 5-piece canvas arrived in less than 3 weeks which is impressive considering the tracking info shows that it was sent from China. I'm sorry that the artist isn't getting credit for his work and it's likely that Disney didn't consent to the use of the Star Wars license either. I'm happy with the merchandise I received but I would recommend everyone take caution when making these kinds of purchases.

Hi

I have ordered items from Prime Line on 25th October in the order of over $200. Until know I have not received any items and have no reply to emails, facebook messages or even calls to a none existing phone number in California, all from Prime Line Gear.

Questions has anyone else experienced the same crap service from this fraudulent company and if so did they ever get their money back or any of their items??? Or more importantly get any contact from the company???

If anyone has had a reply from PrimeLine Gear please share the details so i can call or email them and offer them my special thanks for stealing my money.

Thanks Tim
timears@hotmail.com

Hi good people of the internet. I found this article too late:/

In this video (In Norwegian) I recived my purchase. Unpacking around 03.40:

https://www.facebook.com/oskarlure/videos/1794092857509955/


-Oskar

This is a terrible company! I placed an order back in November and no one knows what is going on with it?! This is absolutely ridiculous and unacceptable! I WANT MY REFUND!!!!!! I should have read what everyone else wrote, you steal money from people giving them false promises of products!

I ordered 2 sets from teepeat just before xmas, I only ordered the canvas sets and they arrived yesterday direct from china. I'll make up the wooden boxes myself as cheaper than shipping them

I ordered this (with your artwork) from Prime Line on Black Friday 2016 and have yet to receive them (it's February). Now I know why! Time to try and get a refund...

I just wrote my credit card bank about this and they got the money back. If you payed by credit card, just contact your bank!

I order this on February, I deeply regret ordering this. I wish I did some research before this order!
I received the package (the trim was terrible), very strong smell, but also, one of the posters was wrong. Not only that, after that my credit card started to be misused and I had to cancel it and now I am claiming the money back. It has been a terrible idea!!!

This has been a hugely valuable blog; I FINALLY got my refund, from my order of the AT-AT, back in November. They kept using stall tactics, and offering partial refunds, e.g. "sorry, we have been tremendously back-ordered, for this piece; how about a 3% discount?" Eventually, they just completely stopped responding, and I filed a claim, with Amazon. This was honestly a beautiful piece though; I had the perfect spot for it, and it would have been my first purchase, of a piece of artwork. I even got some recessed lighting, to accentuate/compliment it, if I had ever gotten it.

Wow....... On Instagram I got an ad for a sword art online canvas I wanted to get for my room for Christmas. It was my first time online shopping and I thought Instagram would be safe cause it's on my live feed. Now after a month or so without anything I saw this blog. I feel so stupid and I used a visa gift card people donated to me because I was flooded by Hurricane Harvey. I don't even know if I can get a refund and I know I can't really bring judicial justice into this cause I'm only 15. All I can hope is that I at least get what I paid for in the future.